Multiple concerns
-Ipad crashing when finalizing an anesthetic sheet or discharging a patient (completely kicks you out of Vet Radar); sometimes just randomly, while entering treatments
-We have had instances of auto-populated incorrect drug routes (eg: entyce SQ, rimadyl IV, etc)
-Controlled drugs; not in the cubex even when the treatment sheet is initialed. Also, this is causing nurses to forget to give drugs because after it’s initialed, they have to wait before they can pull it up. Some times then the treatment is late as the nurse has to move on to other things while waiting for it to connect to Cubex
-Talking to the Cubex in general. I personally have had multiple patients over the past week that I had to add to the Cubex. Is this getting forgotten by the front desk or a larger issue?
-Where can we put the IV catheter size and date so that it’s easily accessible like it was on EZVet?EZVet would alert us when it had been longer than 3 days.
-We need a streamline a way to update the client info so that we know their current location. Often this is left unchanged and we don’t know when an owner has left and then returned
Ipad crashing when finalizing an anesthetic sheet or discharging a patient (completely kicks you out of Vet Radar); sometimes just randomly, while entering treatments
This should have been resolved, but please email ezyvet@vetspecialty.com if this is still happening.
We have had instances of auto-populated incorrect drug routes (eg: entyce SQ, rimadyl IV, etc)
Almost every single medication has had the default route updated. Please email ezyvet@vetspecialty.com if you come across any that are incorrect.
Controlled drugs; not in the cubex even when the treatment sheet is initialed. Also, this is causing nurses to forget to give drugs because after it’s initialed, they have to wait before they can pull it up. Some times then the treatment is late as the nurse has to move on to other things while waiting for it to connect to Cubex. Talking to the Cubex in general. I personally have had multiple patients over the past week that I had to add to the Cubex. Is this getting forgotten by the front desk or a larger issue?
The front desk is now tasked with clicking the “Send to Cubex” button in the green clinical record. It usually takes 2 minutes or less to make it into Cubex. With the front desk’s help, medications should start appearing in Cubex much faster (30 seconds or less). ezyVet and VetRadar are working on an enhancement so that patients are automatically added to Cubex when they are sent to VetRadar. We will keep you posted when this enhancement goes into effect.
Where can we put the IV catheter size and date so that it’s easily accessible like it was on EZVet?EZVet would alert us when it had been longer than 3 days.
I will ask for this to be a high-priority enhancement request.
We need a streamline a way to update the client info so that we know their current location. Often this is left unchanged and we don’t know when an owner has left and then returned.
Are you referring to the parking space #? If so, the front desk is now updating that information under the “Reason for Appointment” section in ezyVet because it also updates in VetRadar automatically.