CLICK HERE to learn about Emergency and Critical Care Department transfers
VSC is home to a 24-hour Emergency and Critical Care Facility that is a VetCot Certified Level 1 Trauma Center. If you are transferring a case to VSC’s Emergency Department, it is always a good idea to call our emergency team to let us know that the patient is on the way. When you give us advanced notice, we’re able to get a history and we can ensure that records, radiographs, and other information are in our hands to review when your patient arrives. A call gives us the opportunity to collaborate with you and give advice on the phone if needed. It also helps us facilitate treatment when the patient arrives.
The transfer process runs more smoothly if the following are provided in advance:
- Patient Signalment (age, sex, and breed)
- Name of owner
- Name of pet
- The back story of this particular patient: main diseases and issues
- Chief complaint prompting this trip to the Emergency Department
If it is an emergency but does not require immediate care, the patient may be a good candidate for our Get In Line for the ER service. To see if your patient qualifies and to Get In Line for the ER, click here. Your client will be updated with current wait times and sent a text of when it is time to head to our hospital to be seen.
As we do with our referral cases, our team will keep you updated when that patient arrives at Veterinary Specialty Center and as it progresses in our hospital. Although most emergency cases don’t require our specialists and are quickly sent back to their own veterinarian’s care, our team is available on cases that do need our specialist’s expertise. We know that a trip to the emergency animal hospital can be stressful, so we make the process as easy as possible for everyone.