Veterinary Specialty Center continues to see a significant surge of walk-in cases requiring ultrasound through our ER department. Because walk-in ultrasounds are multi-departmental, client wait times can be two to three times longer than a typical emergency visit. It is not unusual for ultrasound waits to average three hours or longer. Unfortunately, this has caught many of our clients by surprise and has left many of them frustrated. We wanted to update you as to some of the measures we have in place for this procedure to help set your expectations prior to your arrival at VSC.
- Walk-in ultrasounds are performed based on both urgency and on a first-come, first-served basis.
- Please call our hospital to discuss walk-in ultrasound availability before coming in.
- Stable patients presenting for ultrasounds may be asked to return the next day if wait times are extreme.
- Walk-in ultrasound patients require a completed ultrasound referral form by their primary care veterinarian, which should be submitted to our hospital prior to the patient presenting.
- While we encourage non-urgent pet emergency cases to Get In Line online, walk-in ultrasound cases are not eligible for our Get In Line service at this time.
If you have additional questions, please reach out to a member of our client service team.